Chase ContinentalChase Continental

    What we build

    Built for the messy reality of operations.

    AI-native systems that stay reliable when real-world conditions change. Custom platforms for ops teams who need control, not experiments.

    Flagship Product

    Chase Agents

    Reliable AI automation, built for scale: the flexibility of AI with the reliability of code. AI plans the work, deterministic code executes it, every time, the same way, fully observable.

    Web Design & Local Presence

    OptiWeb Solutions

    Our web design studio. We build clean, high-converting websites and set up and manage Google Business Profiles so local customers find you and choose you.

    Case Study Library

    Active Routes

    142

    +12% vs last week

    Exception Rate

    4.9%

    -0.8% vs avg

    Avg Resolution

    1.5h

    -63% vs baseline

    SLA Compliance

    98.4%

    +6.4% vs Q1

    Live route map, 142 active, 7 exceptions flagged

    Route Exception Control Tower

    41% fewer failed deliveries in 90 days

    Open Cases

    68

    -14% vs last week

    Avg Cycle Time

    4.0d

    -52% vs baseline

    SLA Compliance

    97%

    +14% vs Q1

    First-Pass QA

    94%

    +23% vs baseline

    Case
    Priority
    SLA
    Assigned
    INV-2847, Billing dispute
    critical
    2h 14m
    J. Park
    REQ-1093, Onboarding
    active
    1d 6h
    M. Chen
    ESC-0412, Compliance flag
    warning
    4h 30m
    S. Gupta
    INV-2901, Refund request
    pending
    3d 2h
    Unassigned

    Casework Orchestrator

    52% faster cycle time, 94% first-pass QA

    At-Risk Orders

    23

    -67% vs baseline

    Chargeback Rate

    0.8%

    -58% vs Q1

    Detection Time

    26m

    -89% vs baseline

    Support Load

    ↓45%

    vs pre-deployment

    Order
    Risk
    Issue
    Action
    ORD-88412
    critical
    Inventory mismatch
    Hold
    ORD-88409
    warning
    Carrier delay
    Notify
    ORD-88401
    active
    Verified
    None
    ORD-88399
    warning
    Address flag
    Review

    Order Integrity Suite

    67% fewer refunds, 45% lower support volume

    Jobs Today

    38

    6 unassigned

    First-Fix Rate

    89%

    +17% vs baseline

    Utilization

    81%

    +13% vs Q1

    Missed Appts

    2

    -34% vs avg

    Today's Schedule

    M. Rivera5 jobsZone Aactive
    K. Thompson4 jobsZone Bactive
    J. Lee6 jobsZone Awarning
    S. Patel3 jobsZone Cactive

    Dispatch & Parts Optimizer

    89% first-time fix rate, 34% fewer missed visits

    Open NCRs

    12

    -64% backlog

    CAPA Closure

    8d avg

    -71% vs baseline

    Repeat Defects

    ↓53%

    vs 6 months ago

    Audit Ready

    Yes

    Last updated 2d ago

    Event
    Severity
    Line
    Status
    NCR-0891, Dimensional variance
    critical
    Line 3
    pending
    NCR-0890, Surface finish defect
    warning
    Line 1
    active
    NCR-0887, Material cert missing
    warning
    Incoming
    resolved
    NCR-0885, Assembly torque OOS
    critical
    Line 2
    active

    NCR & CAPA Automation System

    71% faster CAPA closure, 53% fewer repeat defects

    Pending Refs

    34

    -22% vs last week

    Approval Rate

    91%

    +13% vs baseline

    Turnaround

    2.2d

    -58% vs baseline

    Missing Docs

    ↓73%

    vs pre-deployment

    Incoming Referrals

    J. MartinezCardiology
    active
    R. ThompsonOrthopedic
    warning
    A. WilliamsNeurology
    active
    M. ChenOncology
    critical

    Referral & Auth Workflow Hub

    58% faster turnaround, 91% approval rate

    Need a product walkthrough for your team?

    We will map your operating context to the right product, then walk you through a practical rollout path.

    Product previews are tailored to your operating model and rollout constraints.